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Last Updated: July 3, 2025
This Consumer Health Data Privacy Disclosure (“CHD Disclosure”) supplements the Amazon Privacy Notice and is effective as of July 3, 2025. The Amazon Privacy Notice describes the personal information that we collect and the sources from which we collect it. This additional disclosure is required by the My Health My Data Act (“MHMDA”) in Washington and Nevada’s Consumer Health Data Privacy law (“NV CHDP”), and applies only to personal information that may be considered “Consumer Health Data” under those laws.
Please note that data practices concerning Protected Health Information collected by Amazon (such as Amazon Pharmacy and Amazon One Medical) are described in the terms and privacy disclosures specific to those services.
1. Categories of Consumer Health Data collected. Depending on which Amazon Services you interact with and the choices you make, Amazon may collect personal information that may be considered Consumer Health Data, such as:
- medical information (for example, your allergies) you choose to provide if you subscribe to Alexa Emergency Assist;
- personal information collected in connection with health insurance-related features we offer, such as your health insurance information and benefits, or certain purchases made using your health insurance;
- information related to an illness or injury, if you bring a claim against Amazon; and
- biometric information, such as your palm scan, to the extent it may be considered consumer health data under MHMDA.
2. How Consumer Health Data may be used. We may use Consumer Health Data, such as described above, for the purpose of providing the products and services you request from Amazon, processing and delivering an order you place, providing you receipts and order information in your account, processing returns, processing claims, securing or troubleshooting Amazon Services, and communicating with you.
3. How Consumer Health Data may be disclosed. Amazon does not sell our customers’ personal information, including Consumer Health Data, to others. We only disclose Consumer Health Data as directed by you, for the purpose of providing the products and services you request from Amazon, or as explained in this section.
As described in our Privacy Notice, Amazon may disclose personal information in connection with business transfers (for example, as part of a merger) or for the protection of Amazon or others (although we do not share consumer health data for reasons related to credit risk). We also employ other companies and individuals to perform functions on our behalf, such as acting on an emergency you report, processing claims, fulfilling orders for products or services, sending postal mail and email, analyzing data, and providing customer service. These service providers may have access to Consumer Health Data needed to perform their functions, but may not use it for other purposes. Some of these service providers may be affiliates of Amazon, such as Amazon Web Services, Inc.
4. How to exercise your rights related to Consumer Health Data. Amazon offers choices to all of our users that you can review in our Privacy Notice. If you are covered by MHMDA or NV CHDP, then you may have certain rights under the law that applies to you, such as the right to access or delete personal information. If you wish to do these things, please visit Data Privacy Queries, Request Your Personal Information, or contact Customer Service. Many of our Amazon Services also include settings that provide you with options as to how your information is being used. You can learn more about these options in our Privacy Notice.
You may also have the right to appeal the denial of any of these rights by submitting a form that will be provided to you if we deny a data request. Depending on your data choices, certain services may be limited or unavailable. To ensure the security of your Amazon account, we will generally ask you to verify your request using the contact information you have already provided. If you do not have an account, visit here.
5. Updates to this Consumer Health Data Disclosure. As our business changes, we may also update this Disclosure. You should check our website frequently to see recent changes. If we make changes, we will update the date at the top of this Disclosure. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
